Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Enliven Hair Care’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Enliven Hair Care’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Malaysia.

The information contained in this website is for general information purposes only. The information is provided by Enliven Hair Care and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Enliven Hair Care. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Enliven Hair Care takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Cancellation, Faulty products & Refund Policy
At T2 Global Network we want our customers to be completely satisfied with their purchases. We request that if customers have a query regarding your service or have defective products. Contact their Enliven Outlet where they registered for their subscription package for assistance.

If a customer has an outstanding balance credit at their Enliven hair care outlet, they may request the following:
1) To transfer their balance to a different, Enliven hair care outlet.
2) Exchange their credit balance for treatment for Enliven products.

If a customer’s Enliven hair care outlet closes, customers can request to transfer their outstanding balance or exchange their balance for Enliven hair care products prior to closure. In the event that the customer, doesn’t want to transfer or Enliven products a request can be made to refund the outstanding balance.

If a customer requests to cancel their subscription service, they are required to notify their Enliven outlet, who can process their request.
Customers who are currently within the contract term, will need to discuss their subscription plan with their outlet for assistance .The subscription service cannot be transferred to another outlet.

Faulty products by customers can be reported to their designated Enliven hair care outlet and they are required to provide the faulty product for inspection. The Enliven hair care outlet, will assist exchange the product or provide an alternative solution.

Faulty products by customers can be reported to their designated Enliven hair care outlet and they are required to provide the faulty product for inspection. The Enliven hair care outlet, will assist exchange the product or provide an alternative solution.

All Product descriptions, information and materials posted on this Platform are provided ‘as is’ and without warranties express, implied or otherwise howsoever arising. If the items you receive is faulty, please contact our Enliven hair care outlet and present the faulty Product and the reason for return, and whether you require a refund or a replacement. The Enliven hair care outlet may at its discretion refuse to process a replacement/exchange order however may offer a refund as a substitute remedy.

We reserve the right to amend these policies at any time at its sole discretion without prior notice.